What my clients are saying...

We are always striving to improve and bring a remarkable customer experience to everyone we have the privilege of helping. We work hard to make sure everyone receives the same level of professionalism and service throughout the mortgage process.

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Highlands Residential Mortgage, John Picinic
Average rating:  
 369 reviews
 by Cassy P
Any Big or Little Question

John was very communicative and offered help anytime. When I did not fully understand something, or when I had concerns, he would call and we would talk it over. Same with Dan Gattuso. Any big or little question I had, he would answer them all with detail and until I understood. I appreciate their patience and willingness to communicate when I needed it.

 by Candice C
Always Available

John and his team were so easy to work with! They were always available and very knowledgeable which made the buyer feel very comfortable

 by Danae S
It's not hard to trust John

It's hard to know who you can trust in this business But it's not hard with John that's why even when we moved out of state we stayed with him

 by Thomas C
Great Communication

Communication was good all along the way

 by Blanca E
Above and Beyond and Exceeded Expectations

John went above and beyond in assisting me during this intricate process. He has exceeded my expectations in customer service skills and has been super kind as well. I would like to give John a kudos and will definitely refer him to all of my friends and family. Thank you John!

 by Blanca L
Above and Beyond

John went above and beyond in assisting me during this intricate process. He has exceeded my expectations in customer service skills and has been super kind as well. I would like to give John a kudos and will definitely refer him to all of my friends and family. Thank you John!

 by Brenda R
Extremely Professional

Extremely professsional and helpful to my client

 by Susan B
Incredibly Reliable

John is so reliable and works hard to achieve the results that his clients desire.

 by Kim A
Clear Communication

John gives clear communication during the whole process with weekly email updates. John even got the clear to close early and my client was able to close 2 days early! It's an easy process with John!

 by Victoria W
Close Early

We were able to close ahead of schedule because John was so on top of it and communicative.

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