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John and his team are efficient and professional. I had a question on a document at closing and John texted back almost immediately with an answer (I’m pretty sure he was on vacation too). Great team, great customer service!
I am in the lending business and I know how hard it can be to get a loan closed. Not only did John get my VA Loan closed but he wrapped it up in two weeks during a government shutdown - That's what I call Epic Customer Service!
From start to finish, the mortgage process was great with John. He is super efficient and very helpful. Thank you again!
John is just amazing!!! He’s a very honest, professional, and knowledgeable loan officer! Everything he told us from the very beginning came to fruition! He truly cares about ALL of his clients! I could tell when he even called me from his family vacation a couple of times!! We can’t thank John enough for taking such great care of us and closing our loan in just a few weeks, without a hitch! We’ve never had a loan close this smoothly before! We will always use John for our mortgage needs and will recommend him to all of our family and friends!!! Truly the best!!!!!
John was an absolute delight to work with on two separate occasions. He did things that I thought would be impossible. I call him a magician. Without hesitation I would refer him to anyone looking for specialized attention without any unexpected disruptions in the process. Superior service on all levels!
John is a really good guy who knows his business. I will recommend John at VIP Mortgage to all my friends and family. I appreciate John for his timely communication and honesty. We always knew what to expect throughout the process of buying our new home. Thank you John.
We were looking to buy a home in Texas from out of state and needed someone we could trust to get the job done without a lot of stress. John was referred to us by a good friend and we couldn't have been happier with the service! John is knowledgeable, efficient, and always available to answer questions. He is a true professional. We would recommend John to anyone!
John and his team, delivered on dates. They were on top of the process even with a short closing window, it all was flawless.
John and his team were amazing. They were cheerful, helpful, professional and answered my many questions and concerns with understanding and care. John was quick to give me a phone call when he could tell I did not understand the process and truly made me feel comfortable in what seemed like a daunting process of purchasing a home. I highly recommend John and his team and am very thankful for their help!
John was very easy to work with and very prompt in handling all documents for signatures. He was very knowledgeable about the whole process and made purchasing our house a pleasant experience. We would definitely use him again.
We were referred to John by a trusted relationship with Sophie Diaz. We have owned 12 homes now in 20 years and have worked with many different brokers/lenders during that time. John stands well above the crowd. He has strong relationships with a variety of lenders and is able to bring excellent options to the table. Beyond his results, John’s communication, transparency and high integrity are very welcomed characteristics during such a stressful process. His calm and collected approach was settling throughout the process. We would not hesitate to use John for our next mortgage.
As someone who works in lending, I can tell you that John knows what he is doing and is excellent to work with. He answered any question I had, made it very clear how the process would work, got me the best rate possible (amid rising mortgage rates), and made sure we met our target closing date - which was less than three weeks from the offer date! I can't recommend him more highly.
John is a true professional! Periodic updates throughout the transaction are so important to keep everyone on the same page. You never have to wonder where things are at when John is the lender. You will get an email when the appraisal is in, when the file is out of underwriting, when it is clear to close, when the CD has been released, etc. He attends closing in case there are any questions, but rarely do his clients even have any. Why is that? Because he has already answered all of them! Thank you John for making all our jobs easier!
John and his team made it happen. He worked with my situation, stood by me, and found solutions when others found it easier to give up. I couldn't ask for anything more.
Fantastic service from inquiry to closing. John is not only excellent and completely engaged in work he obviously loves, but is also surrounded by a team of people just as prompt, thorough and friendly as he is. Processing time to close? Less than a week, it could not have gone more smoothly. Thank you, John!
John truly is the Mortgage Magician! He made the whole process seamless, fast and easy! His affable, engaging personality made the process even more fun and exciting! He was always available for any questions. He was a pleasure to work with. I couldn't ask for more!
You can’t find a better mortgage broker anywhere. Very timely and provides the best options to save you money upfront and in the long run. John Picinic=Saved $$$ + Saved Time the perfect formula when closing on real estate!!!
John and his team go above and beyond to meet and exceed the needs of their clients. As a realtor he’s my go-to guy and as a recent homebuyer myself, there’s no one else I would trust! John is available to his clients and let’s them know that they are truly important.
I'm a realtor, and John did such a great job on loans for my clients, that I used him for my personal mortgage as well! John has great communication and is very easy to work with. Plus, he makes it fun!
John and his team where great and fast to respond to any and all questions at anytime even on weekends. Our loan process was right in the middle of thanksgiving week!! But they got it done!!! They got it done within 10 days 👍🏻
John and his team are absolutely the best!!! They took such good care of us for both our mortgages over the last 3 years. I would recommend him every time!
This is our second mortgage we have obtained using John. He was absolutely wonderful the first time and completely phenomenal the second. If you do not use John you are seriously missing out on the best help with a mortgage you could possibly get. THANK YOU JOHN!!
John was on spot and spot on with his work and help. He always called to guide me or to check in no matter what day or time very easy to work with!!!! Thanks again to John and his team
We were told by 3 mortgage companies that we had no chance of getting a mortgage. My friend referred me to John Picinic and said he was the best. I called and gave him the information and he said he could make it happen. We closed in 30 days! No problems. I will use him for all of my real estate needs in the future and would recommend him to everyone. Thank you John!
I was referred to John thru my realtor and from the first phone call was treated like family,he was patient and so informative even with me not knowing the whole process he walked me thru every step. Some unforeseen problems occurred on my side and John still kept helping and ended up getting us closed in a week!!!! John would txt,email,and even call to make sure I knew what was going on and what to do to make things easier. I will recommend him to any friends and for sure family with out a doubt,he is truly the mortgage magician!!!
I can’t say enough good things about John! To get a loan I thought was Gonna be hard for my situation and not to mention was in a time crunch and John kept in touch thru it all and walked me thru every step and just when I thought it wasn’t enough time for him,he closed in 8 DAYS AND WAS INCREDIBLE!! He made the impossible possible and I will refer everyone in need of a lender to him for sure!
John was great, always able to answer questions and was quick to respond. Made this process as straightforward as possible. To him you aren't a number, he was great to work with.
Can't say enough good things about John and his colleague Kimberly. Without them, I am quite positive that I would have lost the earnest money on my house!
I had started getting a mortgage with a big box bank... but they really did a terrible job! They had given me an approval for a loan 5 times! (Big massive packets in the mail) Then the day after I put a bid on my house, they came back and said they messed up and will take like 2 weeks to re-review stuff. It was a nightmare (This big box bank kept messing up EVERYTHING... was surprised at the terrible service. Like everything. Sometime just basic math.)
So I scrambled and got the contact information for John. I gave him a call and he went into action right away. Fortunately, he was able to get me approval for loans (even though I was in a very unique situation that required a lot of extra work.) He would always pick up my call or respond back to my text messages/voice mails in minutes.
Also shout out to his Colleague Kimberly. She was a delight to work with and made getting all the necessary documents a breeze.
Both very professional. 10/10 would work with again.
I don't know if I would have been able to close on my loans in time if it wasn't for John! Great guy!
John was very organized, efficient and easy to work with. He helped us get financing on a less than perfect house with a very complicated situation from us. We did not think it would be possible to get financing but John worked some magic and got it done. I would recommend him to anyone.
Very communicative and helpful. Informed me on the market loan rates as the time progressed. Helped me lock the rates on time and closed the house on time
John was great to work with. Very timely and informative throughout the process.
Was able to close in (21) days which was a huge selling point to us and the sellers. If it weren't for John's attentiveness and professionalism, there was a very good chance we could have lost the home to another offer.
John Picnic with VIP Mortgage made buying my new house a dream. The process was so fast and easy. John is very pleasant to work with. I would recommend John to anyone who is purchasing a house!
As a first time home buyer, I had a lot of questions and to be honest didn't understand a lot of it at the beginning. John was so patient, knowledgeable and made sure I felt comfortable with the terminology and process. He was always available and quick to respond even on the not-so important questions I had. He was such an integral part in finding my first home. He took the time to build a relationship with me to understand my requests and the factors that were most important to me. I was very impressed by him and the pride he took on his work. Thank you John for helping me in this stressful and very emotional process for me! You are AMAZING!
John was truly incredible to work with. My wife and I being first time home buyers were new to this entire process, and John goes above and beyond the call of duty to help you understand everything all while ensuring everything is completed on time. I would text him on weekends, or late nights, and he was always so quick to respond and answer my questions. Not only was he a pleasure to work with, our interest rate was lower than expected along with our closing costs being lower than expected. My wife and I are very grateful we were able to build a relationship with John, and couldn't have asked for a better first time home buying experience. I highly recommend using John if you are in need of a rock-solid Loan Officer.
John and his entire team were a pleasure to work with when originating my home loan for my new home. His open communication style not only with me but with my realtor and title closing agent allowed for a smooth transition from start to finish. I would highly recommend John to others looking for financing for a home.
John was great to work with, made the purchase of our home seamless. We closed our loan on time, he kept us updated throughout the whole process. We would definitely use him in the future.
Honest, knowledgeable, and customer focused John delivers on his word and simplifies the loan process. We Just closed on our home in North Austin. John made the loan process and moving to closing simple and straightforward and we closed right on time. He was available anytime night or day and responded very timely to all my calls, texts or emails throughout the entire process.
John was phenomenal! We were first time home buyers and he went above and beyond to explain everything in great detail. He answered all of my (many) questions thoroughly and worked hard to find us the best interest rate. And the best part was that we signed a contract on the 9th of February and he had everything ready to close by February 23rd!! It was a smooth and easy process from start to finish. Can't get much better than that.
We made an offer on a property that had a close date 2 weeks later. Even though we hadn't started any paperwork, John was able to close on the property within 2 weeks.
With help from start to finish, John is a great partner in creating ease, comfort and confidence in these types of transactions. He was always available to work through concerns and questions with grace and professionalism. We highly recommend John to anyone seeking a reliable partner in investing.
John was great. Great rate, no origination fees, and he closed on time. Very easy to work with. Glad we used him and will do so again in the future.
JR was easily the best part of our home buying experience. His diligence, willingness to explain detail on closing documents, and overall dedication to our happiness was exceptional.
John makes the process so easy and isn't stressful at all. John is always on top of the process and doesn't miss a beat. I highly recommend John!!!!!
John was extremely helpful and on top of everything quickly and efficiently during my home buying process. He is very friendly and always willing to answer questions. Definitely would recommend him to anyone.
John was completely committed to easing the process of my refinance. Constant updates and assistance when needed. John basically held my hand making the experience almost painless.
John is fantastic! My wife and I did our due diligence and shopped around for months before deciding to work with John. It was an excellent decision as he is clearly the best at what he does! John is knowledgeable, informative, easy to talk to, and always reachable. Most importantly, he said that he would save us thousands of dollars and he delivered! When we received the final numbers, I was floored by how much we saved. We built a new home and our home builders suggested working with their preferred lender in order to take advantage of various cost saving incentives. However, when we compared proposals, John beat the preferred lender by a wide margin. We could not be happier with the entire process!
John got us the same deal as the big banks and credit unions but with no origination fees. He closed quickly and on time exactly as he promised. Very happy with his services.